Impact of Transformational Technologies on Underserved Populations

The objective of this project is to develop a playbook with guidance on corrective actions with data, methods, and metrics to achieve inclusive mobility. To achieve the objective, it will be necessary to examine how new and existing technology-enabled mobility services impact a community’s capacity to meet the mobility needs of all residents, with a special focus on how a community can ensure traditionally and newly underserved residents will benefit from those technology-enabled mobility services. The playbook and associated products should inform transportation policymakers at planning organizations, and at public and private transportation entities with the following: (1) Data analysis on the impacts of new technologies on travel behavior, (2) Strategic guidance, (3) Design requirements to inform policy and regulatory options to effect selected strategies, and (4) Recommended metrics and decision-making processes that will evaluate inclusion of the entire population of the state, regional, local, tribal, or territorial service area in accessing technology-enabled mobility services. The guidance should be informed by an understanding of how technology has excluded or marginalized mobility options historically, and should emphasize current initiatives and strategic plans on how to include underserved populations in mobility enhancements including smartphone apps, vehicle automation, and shared on-demand mobility.


  • English


  • Status: Active
  • Funding: $900000
  • Contract Numbers:

    Project B-47

  • Sponsor Organizations:

    Transit Cooperative Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC    20001

    Federal Transit Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Project Managers:

    Parker, Stephan

  • Performing Organizations:

    Texas A&M Transportation Institute, College Station

    Texas A&M University System
    3135 TAMU
    College Station, TX  United States  77843-3135
  • Principal Investigators:

    Zmud, Johanna

    Sener, Ipek

  • Start Date: 20191105
  • Expected Completion Date: 20230331
  • Actual Completion Date: 0

Subject/Index Terms

Filing Info

  • Accession Number: 01690653
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project B-47
  • Files: TRB, RIP
  • Created Date: Jan 8 2019 7:12AM