Research for the AASHTO Standing Committee on Public Transportation. Task 81. Best Practices in Rural Service Assessment

One state DOT recently surveyed transit agencies in the state to determine the frequency agencies are conducting service assessments. Twenty percent of the agencies in the state had not done a service assessment for their fixed route services within the last three years and 32% had not done an assessment of their demand response services in the last three years. When state transit officials engaged rural providers regarding their lack of routine service assessments, many rural transit managers stated they saw little opportunity for them to adjust their services and as such little value in conducting an assessment. This objective of this research is to investigate effective local and stateside approaches to rural service assessment: (1) document, assess and determine lessons to be learned from the current state of the practice at the local and state levels and (2) develop recommendations for State DOTs and individual rural transit agencies.


  • English


  • Status: Completed
  • Funding: $75000
  • Contract Numbers:

    Project 20-65, Task 81

  • Sponsor Organizations:

    National Cooperative Highway Research Program

    Transportation Research Board
    500 Fifth Street, NW
    Washington, DC  United States  20001

    American Association of State Highway and Transportation Officials (AASHTO)

    444 North Capitol Street, NW
    Washington, DC  United States  20001

    Federal Highway Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Project Managers:

    Basemera-Fitzpatrick, Velvet

    Chisholm-Smith, Gwen

  • Performing Organizations:


    McLean, VA  United States  22102-
  • Principal Investigators:

    Cahoon, Jill

  • Start Date: 20190710
  • Expected Completion Date: 20210906
  • Actual Completion Date: 20210906

Subject/Index Terms

Filing Info

  • Accession Number: 01665760
  • Record Type: Research project
  • Source Agency: Transportation Research Board
  • Contract Numbers: Project 20-65, Task 81
  • Files: TRB, RIP
  • Created Date: Apr 9 2018 10:12PM