BEST PRACTICES IN SELECTING PERFORMANCE MEASURES AND STANDARDS FOR EFFECTIVE ASSET MANAGEMENT

The objectives of this research are twofold: to assess and provide guidance on (I) factors that should influence the selection of effective performance measures for asset management from engineering, customer satisfaction and economic development perspectives; and (ii) factors that should influence the selection of performance targets. The final product will be a report that provides step-by-step guidance on selecting performance measures and targets for a range of investment objectives for highway and other modal systems; as well as the best practices, analytical tools and data available to facilitate the determination or improvement of performance measures and targets.

• Supplemental Notes:
  • The Guidebook produced by this research will provide step-by-step guidance to transportation agencies, e.g. DOTs, on how to select superior performance targets to achieve objectives for the highway and other modal systems; criteria to evaluate the effectiveness of performance measurement systems, and documentation on the best practices, analytical tools and data available for setting effective performance targets. The product will help agencies to systematically review existing performance targets that have been set by historical practice in order to determine whether superior targets can be adopted to increase customer satisfaction while reducing costs.

Language

• English

Project

• Status: Completed
• Funding: $450000.00
• Contract Numbers:

  08-04

• Sponsor Organizations:

  Georgia Transportation Institute University Transportation Center

  790 Atlantic Drive
  Atlanta, GA  United States  30332-0355

  Georgia Department of Transportation

  One Georgia Center
  600 West Peachtree Street, NW
  Atlanta, GA  United States  30308
• Project Managers:

  Amekudzi, Adjo

• Performing Organizations:

  Georgia Transportation Institute University Transportation Center

  790 Atlantic Drive
  Atlanta, GA  United States  30332-0355
• Principal Investigators:

  Amekudzi, Adjo

• Start Date: 20080301
• Expected Completion Date: 0
• Actual Completion Date: 20100101
• Source Data: RiP Project 18827

Subject/Index Terms

• TRT Terms: Asset management; Best practices; Customer satisfaction; Economic development; Investments; Performance measurement; Research projects
• Subject Areas: Administration and Management; Economics; Highways; Maintenance and Preservation;

Filing Info

• Accession Number: 01476371
• Record Type: Research project
• Source Agency: Georgia Transportation Institute University Transportation Center
• Contract Numbers: 08-04
• Files: UTC, RIP
• Created Date: Mar 21 2013 1:00AM