Review and Enhancement of CHART Operational Strategies to Maximize the Benefits of Incident Response and Management

To meet expectations of policymakers and the general public regarding minimizing the impact of non-recurrent congestion, CHART operations faces numerous challenges and making even small performance improvements can result in multi-million dollars in tangible benefits. This study will design effective operational strategies that can assist the CHART program in maximizing its incident response efficiency and the resulting benefits under the existing resource constraints. The development of strategies will be based on CHART's response efficiency to different types of incidents over the past three years and the encountered traffic as well as incident patterns in different freeway networks. It is expected that an in-depth analysis of the interrelationships between incident/accident patterns (including police accident data) and CHART's performance can reveal critical areas for improvement related to incident detection coverage, response efficiency, and accident clearance operations.